Legal & Brand Guidelines

By using our services, you agree to these terms. Our game server hosting services are provided "as is" and "as available" without warranties of any kind, either express or implied. We reserve the right to modify or terminate services for any reason, without notice, at any time. We maintain all rights to remove any content that violates our terms or applicable laws. Users are responsible for maintaining the security of their account credentials and any activities that occur under their account.

We collect and process personal data in accordance with GDPR and applicable privacy laws. This includes: - Account information (name, email, billing details) - Server usage and performance data - IP addresses and access logs - Payment information (processed securely through WHMCS) We use this data to: - Provide and maintain our services - Process payments and handle billing - Send service updates and announcements - Improve our services and user experience Your data is stored securely and never shared with third parties except as required to provide our services.

We commit to the following service levels: Uptime Guarantee: - 99.9% uptime guarantee for all services - Compensation for downtime exceeding 0.1% monthly - Excludes scheduled maintenance and force majeure events Support Response Times: - Critical Issues: < 1 hour - Standard Issues: < 12 hours - General Inquiries: < 24 hours Maintenance Windows: - Scheduled maintenance performed during off-peak hours - Minimum 48-hour advance notice for planned maintenance - Emergency maintenance as required with immediate notification

Logo Usage: Our logo should always be used as provided, without modification. Minimum clearspace of 1x logo height should be maintained around the logo. Colors: Primary Brand Color (DediBlue): - HEX: #02B8C6 - RGB: 2, 184, 198 - CMYK: 99, 7, 0, 22 Usage: - Primary color for main brand elements - Accent color for interactive elements - Background color at 10% opacity for subtle effects Typography: - Primary Font: Inter - Secondary Font: System default sans-serif Logo Downloads: - Full logo: /assets/brand/logo-full.png - Icon only: /assets/brand/logo-icon.png - Light version: /assets/brand/logo-light.png - Dark version: /assets/brand/logo-dark.png

Service Terms: - All services are billed in advance - Minimum commitment of one month - Automatic renewal unless cancelled - 48-hour money-back guarantee for new services Acceptable Use: - No illegal content or activities - No unauthorized copyrighted material - No malicious activities or abuse - No reselling without authorization Termination: - We reserve the right to terminate services for violations - Refunds issued at our discretion - Data retained for 7 days after termination